How do customers want to communicate with Property Agents?

How do customers want to communicate with Property Agents?   How do customers want to communicate with Property Agents? The number of channels you can use to communicate with your customers has expanded and continues to grow. We’ve started examining what makes customer service delightful. We want to explore what makes great support stand out, and what customer care is…

understanding voip

Understanding VoIP

What is VoIP and what is a cloud-based VoIP phone system? VoIP (it stands for Voice over Internet Protocol) means that you make calls over the internet rather than over the traditional phone network. And with a cloud-based phone system, your call routing takes place in our internet-connected secure data centre instead of in hardware installed on your premises. Put…

Estate Agents phone system

Why VoIP is an Estate Agents phone system

Estate Agency is a pressured environment, agents, property managers and other employees need to be accessible at all times, whether they are in the office or on the road. Most of their business is over phone and emails. There are a number of reasons real estate agents are turning to hosted VoIP, also known as cloud-based phone service. Here are…

voip uk london

Why every business should have VoIP by 2017

As companies grow and change so must their communications platforms. There comes a time when a traditional telephony structure begins to lack the capabilities of meeting new age business needs. Voice over IP telephony is a cost efficient and fully mobile telephony solution that grows with business – not holds them back. VoIP telephony can be implemented, utilised and provide…